Penang House Update

P1060826A couple of weeks ago, we knocked on the doors of Penang House residents to see if they had any concerns that needed raising with Tower Hamlets. One resident told Neil about several problems in the building, which we reported to the council:

a) the lights are out on the stairway

b) the stairway (step tops) has become eroded and dangerous

c) broken windows on the communal stairway have been boarded up rather than replaced since January and

d) the windows in the flats aren’t secure and can be pushed in.

We have now received the following response:

ME1-86930302: Issues at Penang House, Prusom Street, London, E1W 3RF 

Thank you for your enquiry dated 15 April 2014 concerning your constituent (s) who resides at Penang House, Prusom Street, London, E1W 3RF

I have now had the opportunity to investigate the issues you have raised and can provide the following response.

Firstly, I would like to apologise for the delay in getting the broken window on the communal stairwell repaired. An appointment has been scheduled with our contractors to get this issue resolved under work order number 10511736/1. The target date for completion of this work is the 23 May 2014. Our hope is to have it works completed sooner than that.

Secondly, an appointment has been scheduled with our contractors to resolve the lighting issues on the stairwell of Penang House under work order number 10511730/1 and we expect this to be completed within the next 2 weeks.

Thirdly, the stairway (step tops) which have become eroded and dangerous will be looked at by our contractors on the 2 May 2014. Following this visit, they will inform us on what needs to be done to resolve this issue.

I trust that this answers your enquiry.

I would like to thank you again for highlighting these issues in your Members Enquiry. I trust the above is of assistance, but should you require any further information or have any queries please do not hesitate to contact me.

Yours sincerely,

 Yare Jegbefume

Customer Relations Officer

Posted on by admin in Uncategorized

Add a Comment